Privacy Policy

Effective Date: June 14, 2026

BreezeAir Networks LLC (“BreezeAir,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website, sign up for or use our internet services, and in connection with our SMS messaging program.

Information We Collect

We collect information you provide when you sign up for or use our internet services, including your name, address, phone number, email address, and billing information. We also collect information you submit through forms on our website, such as service-availability inquiries and contact requests. When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, and pages viewed, as described under “Cookies & Website Analytics” below.

How We Use Your Information

We use your information to provide and manage your internet service, process payments, send billing notifications, respond to your inquiries, and communicate with you about your account. If you have provided your mobile phone number, we may use it to send you SMS text messages regarding your account, including billing reminders, payment confirmations, and service notices.

Website Forms, Cookies & Website Analytics

When you complete a form on our website (for example, a service-availability check or a contact request), we collect the information you submit so that we can respond to you. Our website may also use cookies and standard web-analytics tools to keep the site working properly and to understand how visitors use it so we can improve it. You can control or disable cookies through your browser settings. We do not use this information to sell your data or to serve cross-site targeted advertising.

Payment Processing

Payments are processed securely by our third-party payment processor, Stripe. When you make a payment, your card details are collected and handled directly by Stripe in accordance with its own privacy policy, and we do not store your full payment-card number on our systems. You can review Stripe’s privacy practices at stripe.com/privacy.

Service Providers

We share limited information with trusted service providers who help us operate our business—such as our payment processor, our text-messaging provider, and our website and email hosting providers—only as needed to deliver our services to you. These providers are required to protect your information and may not use it for their own marketing purposes.

SMS Messaging Program

By providing your mobile phone number to BreezeAir Networks, you consent to receive SMS text messages related to your account. Message frequency varies based on account activity. Message and data rates may apply. To opt out at any time, reply STOP to any message we send. To request help, reply HELP or contact us at (866) 514-8752.

Customers provide their phone number during service signup and agree to the BreezeAir Networks terms of service, which includes receiving account and billing notifications via SMS. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Terms and conditions: https://www.breezeair.net/terms-and-conditions/. Privacy policy: https://www.breezeair.net/privacy-policy/. Reply STOP to cancel, HELP for help.

Information Sharing

We do not sell, rent, or share your personal information or mobile phone number with third parties, affiliates, or lead generators for marketing or promotional purposes. We do not share your information with affiliates or partners for SMS marketing. Your information may be shared only with the service providers described above, or as required by law or to provide your requested services.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

Data Retention

We retain your personal information for as long as you are a customer and for as long afterward as is necessary to provide our services, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Your Privacy Choices & Rights

You can opt out of account-related text messages at any time by replying STOP, and you can control cookies through your browser settings. We do not sell your personal information. Depending on the state in which you live, you may have additional rights regarding your personal information, such as the right to request access to it, to correct it, or to request its deletion. To make a request or ask a question about your privacy, contact us using the information below, and we will respond as required by applicable law.

Children’s Privacy

Our services and website are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the Effective Date above. Your continued use of our services after a change takes effect constitutes acceptance of the updated policy.

Contact Us

BreezeAir Networks LLC
PO Box 5391, Maryville, TN 37802
Phone: (866) 514-8752
Email: support@breezeair.net
Website: www.breezeair.net

BreezeAir Networks

Locally owned & family-operated in East Tennessee since 2007. Real people, real broadband, no contracts.

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