Contact Us

We only offer support relating directly to our equipment. For operating system support and hardware support please contact the manufacturer directly.

Phone – Sales & Technical Support

Email Contacts

Mailing Address

BreezeAir Networks LLC
PO Box 5391
Maryville, TN 37802

Additional Info

Fax: 1 (866) 809-7714

BreezeAir Networks LLC Billing & Repair Policy

Invoices are issued on the 1st day of every month

Charges are due by midnight on the 19th day of the month

Accounts not paid in full by Midnight on the 19th day of the month will be charged a $5 late fee

Accounts not paid in full by 12 pm (noon) on the last day of the month will be disconnected* and charged a $15 re-connection fee.

All Account cancellations must be made over the phone with a live represetitive (no voicemails) or via a signed letter sent to our PO Box due to account security. Please cancel welll in advance of your next billing date to avoid being charged.

A recovery fee of $50 will be added to all accounts that are cancelled without paying their final bill

if your account is disconnected 3 or more times for non-payment a deposit equal to one months service will be required for service to be restored.

* If you are not on a currently advertised service plan when your service is disconnected you will need to choose a new service plan from the current offerings when you reconnect your service.

We do not issue partial refunds if you cancel your service after the current months bill has been paid.

General service calls for problems not caused by our equipment malfunctioning in some manner will be billed at $65 per hour. One hour Minimum.
If your fiber optic cable is cut or damaged in any way by the homeowner or a contractor hired by the homeowner, this includes oversized vehicles breaking aerial fiber optic cables, repairs will be billed at $85 per hour plus materials.
Some examples of material pricing are:
Fiber Optic Cable $1 per foot
Ethernet Cable .50 cents per foot
Fuel Surcharge .35 cents per mile.

The following reviews come from our business listing on Google:

I’ve never had the kind of great service from a utility like I’ve had with Bryon and BreezeAir. It’s really been amazing.

In the Very rare event of a technical issue, breezeAir would have the problem fixed and even made trips to our home to ensure that our hardware was installed correctly. Also, Bryon will do QA/QC checks to ensure that our upload and download speeds are performing as promised.

I highly recommend this company.

Overall excellent experience and customer service. The owner of the company is great to work with and he always comes through when services are needed in a timely manner.

Very reliable!!!!! My only complaint is they have a limited service area and I was not able to get this internet at my new address.

I have had my service for over a year now and I have not had any issues at all. I just recently contacted Bryon to have my in-laws set up with WiFi and he was there the next day and the set up was smooth from start to finish. If you are looking for a company that is prompt, professional, and great customer service, then BreezeAir is the way to go. I highly recommend them.

Local business. Much better than nameless, faceless, national competitor. Solid service.

Great price. Fast speeds. Easy to work with

5 star review - no additional comments

Incredible company, delivering a truly great service. Their uptime is remarkable. If there ever is a problem, they communicate, immediately, with their customer base. I live on a good size hill, they instructed me on how to prepare the fiber run, up to my house and were with me for the installation, I will always be a customer. Herman

We live in an area that we wouldn't be able to access wifi if not for BreezeAir. They have been outstanding - great customer service.

We went with BreezeAir with our new home. They worked with the utility crew to bury the cable underground. The internet is FAST. I remote work, and we often have 4-6 devices being used simultaneously and no slow downs. BreezeAir is quick to provide tech support and site service when needed. They email notifications regarding outages. Thanks, BreezeAir!

Service is great, local people you can speak with who take care of you.

Phone – Sales & Technical Support

Email Contacts

Mailing Address

Additional Info

Read Our Reviews

Get connected today!

Get Started

About

Resources

Legal

Fork Road - Buford Court - Meadow Road West - Sheets Hollow