Contact Us

We only offer support relating directly to our equipment. For operating system support and hardware support please contact the manufacturer directly.

Phone - Sales & Technical Support

Toll Free: 1 (866) 514-8752

Email Contacts

Sales Questions: sales@breezeair.net

Billing Questions: billing@breezeair.net

Technical Questions: support@breezeair.net

Mailing Address

BreezeAir Networks LLC
PO Box 5391
Maryville, TN 37802

Additional Info

Fax: 1 (866) 809-7714

BreezeAir Networks LLC Billing & Repair Policy

  • Invoices are issued on the 1st day of every month
  • Charges are due by midnight on the 19th day of the month
  • Accounts not paid in full by Midnight on the 19th day of the month will be charged a $5 late fee
  • Accounts not paid in full by 12 pm (noon) on the last day of the month will be disconnected* and charged a $15 re-connection fee.

A recovery fee of $50 will be added to all accounts that are cancelled without paying their final bill.

If your account is disconnected 3 or more times for non-payment a deposit equal to one months service will be required for service to be restored.

*If you are not on a currently advertised service plan when your service is disconnected you will need to choose a new service plan from the current offerings when you reconnect your service.

We do not issue partial refunds if you cancel your service after the current months bill has been paid.

General service calls for problems not caused by our equipment malfunctioning in some manner will be billed at $65 per hour. One hour Minimum.

If your fiber optic cable is cut or damaged in any way by the homeowner or a contractor hired by the homeowner, this includes oversized vehicles breaking aerial fiber optic cables, repairs will be billed at $85 per hour plus materials.

Some examples of material pricing are:

  • Fiber Optic Cable $1 per foot
  • Ethernet Cable .50 cents per foot
  • Fuel Surcharge .35 cents per mile.

Fork Road - Buford Court - Meadow Road West - Sheets Hollow

Fiber Internet service map for Fork Road – Buford Court – Meadow Road West – Sheets Hollow:

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